Privacy Policy
Little Big Wonder respects the privacy of all users and is committed to protecting their personal data, in accordance with the GDPR and applicable Portuguese legislation.
This policy complements the Terms and Conditions and explains, in a clear and straightforward way, how we collect, use, and protect the data provided through our website.
1. Data Controller
2. Data We May Collect
We only collect data that is strictly necessary to respond to user enquiries and ensure the proper functioning of the website.
a) Data provided directly by the user: Name, Email, Telephone, Message sent via the contact form.
b) Data collected automatically: IP address, Browser type, Pages visited, Cookies (see section 5).
This data is used solely for the technical operation of the site, continuous improvement, and responding to enquiries. We do not collect sensitive data or carry out profiling.
3. Purpose of Processing
We use data only for the following purposes:
- To respond to contact requests or enquiries about dogs, litters, or reservations;
- To record interest and manage reservation or sales processes, where applicable;
- To comply with legal obligations (e.g. invoicing);
- To improve the performance and functionality of the website through basic analytics (cookies).
We do not send newsletters or marketing communications unless explicitly requested or authorised by the user.
4. Data Retention
Data is retained only for as long as necessary for the purposes described:
- Contact enquiries: up to 1 year after the last communication;
- Reservation/sales data: for the period required to comply with legal obligations;
- Cookies: as defined by the browser or until deleted by the user.
5. Cookies
Our website uses essential cookies to function properly and basic analytical cookies (when enabled).
Types used:
- Essential cookies: ensure the proper functioning of the site (cannot be disabled);
- Analytical cookies (e.g. Google Analytics): help us understand how visitors use the site; these are optional and require consent.
Users may at any time:
- Change cookie settings in their browser;
- Delete cookies stored on their device.
6. Data Sharing
We do not sell or share personal data with third parties for commercial purposes.
Data may only be shared with:
- Technical service providers (e.g. hosting, email), acting as data processors and compliant with GDPR;
- Legal authorities when required (e.g. Tax Authority).
7. Security
We implement appropriate technical and organisational measures to protect personal data against loss, unauthorised access, or misuse.
8. User Rights
Users may, at any time:
- Access their data
- Request correction
- Request deletion
- Object to processing
- Restrict processing
- Withdraw consent (where applicable)
To exercise these rights, simply contact us by email.
9. Changes to This Policy
Little Big Wonder may update this policy whenever necessary. The most recent version will always be available on the website, including the date of the latest update.